Order Information
To place an order please fax or e-mail
with a brief description of the desired pieces.
Please state:
- Full name
- Phone number
- Voice mail number
- E-mail
- Brief description of piece
Payment method at this time is
Pay Pal and orders are to be paid in advance. Prices do not include
shipping and handling ($5.00 fee) or taxes.
Resale: No tax on resale but
I do need your resale number. Quantity discounts (10%) are given on
10 or more pieces (must be the same).
Stock Colors: Irid glass: Red,
Black/Gold, Black/Silver, Cobalt, Purple, Green, Teal, Black Opal (diamond
pattern), Black Rainbow, Clear
Opals: Black
Stock may change depending on availability.
Nonstock: All stringer, any color not
listed above.
Glass used is Bullseye Glass. It is
a hand rolled glass and color is for the most part consistent, but it
can vary slightly from sheet to sheet. Sheets are priced by weight not
size. Please call for more information on colors or samples. You can
see some of our samples on the sample glass page.
Textures: Irid side up (a rougher
ceramic effect) or clear on Irid smoother 3d color effect). Clear on
Irid is easier to keep clean and brings out all of the color variations
in the glass.
Custom Orders: Orders are for
pieces that I consider to be one of a kind, or for color/design combinations
requested by the customer. Price will vary depending upon color and
type of glass, design, size of piece (weight) and labor in design and
work. All custom orders require a 30% deposit that is non refundable.
It can be returned for credit but not for a refund. Custom orders take
two to four weeks depending on availability of the glass used.
Shipping: All glass is carefully
packed for shipping, but as you know breakage can occur. If breakage
occurs during shipping you may return the pieces to me and I will make
a replacement free of charge. Breakage which occurs otherwise is not
refundable. Return (due to breakage) may be made up to 14 days of the
date received. Please inspect your glass piece(s) as soon as you receive
your shipment. We ship with UPS (ground service) unless otherwise
requested.
Care of Glass: Fused glass is
durable, but all glass can break. If placing on a hard surface such
as granite be careful not to bump it against that type of surface. Bumper
savers are placed on the bottom of each piece (except for vases). If
you remove them be careful when setting your glass down on a hard surface.
Never place on a hot surface or in an oven or microwave. It is best
to hand wash with warm soapy water and towel dry to prevent spots. Spots
can be wiped clean with a soft dry cloth. It is not necessary to use
a glass cleaner. I do not recommend it. Vinegar mixed with water works
best.